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Navi Terms of Use

Effective: May 19, 2025

Welcome to Navi!

The Terms of Service ("Terms") apply to your access and use of Navi and any other products, software applications, websites and/or other digital services (all together, the "Services"). These Terms form an agreement between you and Lola Media, Inc. By accessing and/or using the Service, you are agreeing to these Terms and acknowledging that you have read and understood our Privacy Policy, which in turn explains how we collect and use personal information relating to your use of the Services. These Terms may be updated from time to time, so keep an eye out for any changes because your continued use of the Services is conditioned on you agreeing to those revised Terms as well.

Who/What is Navi?

Navi offers AI-generated character chats designed purely for entertainment and personal engagement.

Each character is a fictional persona created by artificial intelligence, with its own personality and style.

Although it may seem like it sometimes, these characters are not real people, and they do not---and

cannot---offer real legal, medical, financial, or psychological advice. Any suggestions or information they

provide should never be taken as professional guidance or relied upon for real-world decision-making.

Navi makes no claims, representations or guarantees that the Services provide any real-world benefit and

you agree that you will not rely on Navi characters or otherwise use the Services for the purpose of

obtaining any real-world advice.

The underlying technology powering Navi is built on Anthropic's Claude AI. By using this service,

you also agree to comply with Anthropic's Usage Policy.

Who Can Use Navi?

In order to agree to these Terms, you must represent and warrant to Navi that you are 18 years or older,

or that you are 13 years or older and have your parent or guardian consent to these Terms. You must

also not have been previously suspended or removed from the Services, and your registration and use of

the Services is and will remain in compliance with any and all applicable laws and regulations.

How Can You (and Can You Not) Use Navi?

We want Navi to be a safe, respectful, and fun place to connect with your Navi characters. To

help protect you and others, you must agree to and abide by the following when using the Services:

What You Can Do:

  • Chat with our Navi characters for fun, creative, or personal expression;

  • Explore different personalities, storylines, or themes in a respectful and safe way;

  • Use the service to support your imagination, storytelling, or self-reflection;

  • Share appropriate feedback to help us improve the experience.

What you Cannot Do:

You may not use Navi for anything that is harmful, illegal, or goes against our community standards. This

includes:

  • Breaking the law or encouraging others to do so;

  • Being mean, threatening, or abusive, including bullying, harassment, hate speech, or promoting violence;

  • Trying to get real advice about serious issues like health, law, money, or mental health---the AI is not a real expert or person, and cannot help with real-life decisions;

  • Pretending the characters are real people, or tricking others into thinking they are;

  • Trying to trick or "jailbreak" the AI, bypass its safety rules, or make it say inappropriate things;

  • Using the service to create or spread harmful content, misinformation, or anything inappropriate or unsafe;

  • Sharing private information, whether it's yours or someone else's;

  • Copying, hacking, or breaking the service in any way;

  • Violating the rights of others, including privacy or copyright rights.

We take these rules seriously. If you break them, we may suspend or remove your access---and in some cases, we may report illegal behavior to the proper authorities.

Content and Intellectual Property

Your Rights in What You Share (Your "Input"): You own and are solely responsible for the content you submit to the service---like the messages, prompts, or ideas you type into the chat ("Input").

By using the Service, you represent and warrant that (1) you have all the rights you need to submit your Input; (2) your Input doesn't violate anyone else's rights (like copyright, trademark, or privacy); and (3) your Input follows these Terms and any applicable laws. By agreeing to these Terms, you also grant Navi a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and exclusive license to use, store, reproduce, modify, publish, distribute, perform, display, and create derivative works from your Input---for any purpose, including improving our services, developing new features, training AI models, or creating new characters or content.Once submitted, you won't be able to revoke this license---even if you stop using the Services.

Our Rights in What We Generate (the "Output"): The responses, messages, and content generated by the AI during your chats ("Output") are created by Navi's technology. As between you and Navi, Navi owns all rights in and to the Output. You may use the Output for personal, non-commercial use only, and you may not copy, sell, or redistribute it without our express written permission. Together, Input and Output are referred to as the "Content." While you own your Input, you do not own or have rights in the Output or in any content created by our AI characters or platform.

Our Technology and Brand: Our Navi characters, including all related software, characters, code, designs, interfaces, logos, and trademarks, is owned by us or our licensors and is protected by intellectual property laws. You may not use, copy, reverse-engineer, distribute, or modify any part of the service or our brand without our written permission. Using our service does not give you any rights in our technology, content, characters, or brand, except for the limited personal use described in these Terms.

Feedback: If you elect to provide Navi with any suggestions, recommendations, or other feedback relating to the Services ("Feedback"), you hereby assign to Navi all rights (including intellectual property rights), title, and interest in and to the Feedback and agree that Navi are free to use the Feedback (but have no obligation to) and any ideas, know-how, concepts, techniques, and/or other intellectual property contained in the Feedback, without providing any attribution or compensation to you or to any third party, for any purpose whatsoever.

Under no circumstances will Navi be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any such Content. While Navi does not pre-screen Content, Navi and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Services. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

Infringement Claims

If you believe that any Content infringes your copyright, trademark or other intellectual property rights, please contact us at Allison@talktonavi.com.

Written claims concerning copyright infringement must include the following information:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest

  • A description of the copyrighted work that you claim has been infringed upon

  • A description of where the allegedly infringing material is located on our site so we can find it

  • Your address, telephone number, and e-mail address

  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law

  • A statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf.

Warranty, Indemnity and Liability

You agree to release, indemnify and hold Navi and its affiliates and their officers, employees, directors and agents (collectively, "Indemnitees") harmless from any from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services, any User Content, your connection to the Services, your violation of these Terms or your violation of any rights of another. Notwithstanding the foregoing, you will have no obligation to indemnify or hold harmless any Indemnitee from or against any liability, losses, damages or expenses incurred as a result of any action or inaction of such Indemnitee. If you are a California resident, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor." If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. NAVI MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATION

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NAVI WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY (WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, WARRANTY, OR OTHERWISE) FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES OR LOST PROFITS, EVEN IF NAVI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL LIABILITY OF NAVI FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE GREATER OF: (I) ONE HUNDRED UNITED STATES DOLLARS ($100 USD); AND (II) THE AMOUNT PAID BY YOU TO USE OUR SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.

Dispute Resolution & Binding Arbitration

Please read this section carefully because it requires you and Navi to arbitrate certain disputes and

Claims and limits the manner in which we can seek relief from each other. Arbitration precludes you and

Navi from suing in court or having a jury trial. You and Navi agree that arbitration will be solely on an

individual basis and not as a class arbitration, class action, or any other kind of representative

proceeding. Navi and you are each waiving the right to trial by a jury.

Governing Law and Jurisdiction: You agree that these Terms or any claim, dispute or controversy (whether in contract, tort or otherwise, whether preexisting, present or future, and including statutory, common law and equitable claims) between you and NAVI arising from or relating to these Terms its interpretation or breach, termination or validity, the relationships which result from these Terms, the Services, or any related transaction shall, to the maximum extent permitted by applicable law, be governed by the laws of the State of New York, without regard to its conflicts of laws rules. Subject to the arbitration requirement below, the state and federal courts in New York County, New York shall have exclusive jurisdiction over any Claim (as defined below). Any Claim must be brought within one (1) year after such claim or cause of action arose, regardless of any statute or law to the contrary. In the event any such claim or cause of action is not filed within such one (1) year period, such Claim shall be forever barred.

Arbitration Requirement; Class Action Waiver.

Arbitration. Any claim, dispute or controversy (whether in contract, tort or otherwise, whether preexisting, present or future, and including statutory, common law, intentional tort and equitable claims) between you and NAVI arising from or relating to these Terms, its interpretation or breach, termination or validity, the Services, or any related transaction (a "Claim") shall be resolved exclusively and finally by binding arbitration administered by the American Arbitration Association, in accordance with the consumer arbitration rules then in effect, or any other established alternative dispute resolution provider mutually agreed upon by you and Navi. The Federal Arbitration Act will govern the interpretation and enforcement of this section.

Class Action Waiver. The arbitration will be limited solely to the dispute between you and Navi. Neither

you nor NAVI shall be entitled to join or consolidate Claims by other users or arbitrate or litigate any Claim

as a representative IN A CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.

Arbitration Process. Notwithstanding any other provision of these Terms or any applicable arbitration rules, disputes regarding the interpretation, applicability, or enforceability of this arbitration provision and class action waiver may be resolved only by a court and not by an arbitrator. If this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator shall be final and binding on you and Navi and may be entered as a judgment in any court of competent jurisdiction. You and Navi shall pay your and its own costs and attorneys' fees. However, if you or Navi prevails on a statutory Claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Arbitration shall take place in the State of New York.

Opt Out. You may opt out of this arbitration agreement. If you do so, neither you nor Navi can force the other to arbitrate. To opt out, you must notify Navi within thirty (30) days of first becoming subject to this arbitration agreement by emailing Navi at allison@talktonavi.com.Your notice must include your name and address and a clear statement that you want to opt out of this arbitration agreement. BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU HEREBY WAIVE YOUR RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING OR CLAIM OF ANY NATURE RELATING TO THIS AGREEMENT, ANY DOCUMENTS EXECUTED IN CONNECTION WITH THIS AGREEMENT OR ANY TRANSACTION CONTEMPLATED IN ANY OF SUCH DOCUMENTS.

Miscellaneous

Interpretation. For purposes of these Terms, (i) the words "include," "includes," and "including" are deemed to be followed by the words "without limitation"; (ii) the word "or" is not exclusive; and (iii) the words "herein," "hereof," "hereby," "hereto," and "hereunder" refer to these Terms as a whole. The Terms are intended to be construed without regard to any presumption or rule requiring construction or interpretation against the party drafting an instrument or causing any instrument to be drafted.

Entire Agreement. The Terms are the sole and entire agreement of the parties with respect to the subject matter herein, and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

Severability. If any term or provision of the Terms are invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect the enforceability of any other term or provision of the Terms or invalidate or render unenforceable such term or provision in any other jurisdiction, and the application of that provision shall be enforced to the extent permitted by law. Any failure by Navi or any third-party beneficiary to enforce these Terms or any provision thereof shall not waive Navi or the applicable third-party beneficiary's right to do so.

Assignment. We may assign any or all of these Terms, and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms. You may not assign these Terms, in whole or in part, nor transfer or sublicense your rights under these Terms to any third party.

Force Majeure. We will not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

Notices. Any notice or communication required or permitted to be given hereunder may be delivered by hand, deposited with an overnight courier, sent by email, or mailed by registered or certified mail, return receipt requested, postage prepaid, to the address for the party to be notified set forth below, or at such other address as may hereafter be furnished in writing by either party to the other. Such notice will be deemed to have been given as of the date it is delivered, mailed or sent, whichever is earlier.

No Third-Party Beneficiaries. These Terms are for the sole benefit of the parties hereto and their respective successors and permitted assigns, and nothing herein, express or implied, is intended to or shall confer upon any other person any legal or equitable right, benefit, or remedy of any nature whatsoever, under or by reason of these Terms.

No Waiver. No waiver by any party of any of the provisions hereof will be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in these Terms, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from the Terms will operate or be construed as a waiver thereof; nor will any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof, or the exercise of any other right, remedy, power, or privilege.